Effective Date: 30/07/2025
At ProGenius, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you interact with our WhatsApp-based services.
1. Information We Collect
We only collect the following information from users who explicitly opt in to receive messages from us via WhatsApp:
Full name
Phone number (used solely for WhatsApp communication)
Optional preferences (e.g., product interests, language)
2. How We Use Your Information
We use your information strictly for the following purposes:
To send you messages, updates, and offers related to our services or products
To respond to your inquiries or support requests
To improve our communication and tailor content to your interests
We do not share, sell, or rent your data to third parties.
3. Consent
We only send messages to users who have given clear and informed consent to be contacted by us via WhatsApp. By opting in, you agree to receive messages from [Your Company Name].
You can withdraw your consent at any time by messaging us with the word “STOP” or by contacting our support.
4. Data Retention
We retain your information only as long as necessary to provide you with our services or until you withdraw your consent.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
To exercise these rights, contact us at: [Your contact email or phone]
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
ProGenius
Email: contact@progenius.au